Skip to Content

FAQ

What types of products do you offer?

We offer a range of premium equine care products, including shampoos,detangling oils, hoof care, and coat treatments, all formulated with natural and high-quality ingredients.


Are your products safe for all horses?

Yes, our products are designed to be safe for all horse breeds and ages. They are made from gentle, non-toxic ingredients that nourish without causing irritation.


Can I use your products on other animals?

While our products are specifically formulated for horses, some may be suitable for other animals. We recommend checking the product label or consulting with your veterinarian before use.


How often should I use your grooming products?

The frequency of use depends on the product and the horse's needs. For example, shampoos can be used during regular baths, while beauty and detangling oils may be used as needed to maintain softness and shine.


Are your products tested on animals?

No, we do not test our products on animals. We believe in ethical practices and cruelty-free development.


Do you ship internationally?

Yes, we offer international shipping. Delivery times and costs will vary based on the destination.


What is  your return policy?

Please send an email to our team at info@utmost-shop.com  (include your order number) within 14 days of receiving your order, and we will assist you in the best possible way with any returns and additional inquiries.